Ask the Record is operated by Visionairy, LLC, an Oregon limited liability company located at 18160 Cottonwood Rd PMB 263, Sunriver, OR 97707. This policy explains what information we collect, how we use it, and your rights.
Email address
When you register or sign in, we store your email. This is used to identify your account, track your question quota, and contact you about the service.
Name
Optionally provided at registration. Used only to address you by first name in the product.
Questions you ask
We log every question submitted, along with the mode (Citations or Interpretation), token usage, and whether a grounding warning was triggered. This helps us monitor costs, catch abuse, and improve the service.
Saved answers
If you are a paid subscriber, answers you choose to save are stored in our database.
Anonymous device identifier
Before you register, we assign a random ID to your browser session to enforce the free question limit. This ID is not linked to any personal information.
Payment information
Payments are processed by Stripe. We never see or store your card number. Stripe shares only what is necessary to confirm a successful payment.
Supabase
Database and authentication infrastructure. Data is stored in the US.
Stripe
Payment processing. Governed by Stripe's privacy policy.
Cloudflare
Hosting and edge delivery. Cloudflare may log request metadata (IP, user agent) per their standard policies.
Resend
Transactional email delivery. Used for sign-in links and account communications.
OpenRouter / AI providers
Your questions are sent to AI models for processing. We do not send your name or email to these providers — only the question text and system instructions.
We use two HttpOnly session cookies (small files stored in your browser that websites can read but JavaScript cannot): one that holds your email address (so you stay signed in across visits) and one that holds your first name. These cookies expire after one year. No advertising or tracking cookies are used.
We retain account data and question logs indefinitely for service operation and abuse prevention. You may request deletion of your account and associated data at any time by emailing us.
You may request access to, correction of, or deletion of your personal data by contacting us at contact@asktherecord.com. We will respond within 30 days.
Visionairy, LLC
18160 Cottonwood Rd PMB 263
Sunriver, OR 97707
contact@asktherecord.com